Making Apps Useable on Multiple Different Mobile Platforms: On Interoperability for Business Application Development on Smartphones

The relevance of enabling mobile access to business enterprise information systems for experts working in the field has grown significantly in the last years due to the increasing availability of smartphones; the shipment of smartphones exceeded that of personal computers in 2011. However, the screen sizes and display resolutions of different devices vary to a large degree, along with different aspect ratios and the complexity of mobile tasks. These obstacles are a major challenge for software developers, especially when they try to reach the largest possible audience and develop for multiple mobile platforms or device types. On the other side, the end users' expectations regarding the usability of the applications are increasing. Consequently, for a successful mobile application the user interface needs to be well-designed, thus justifying research to overcome these obstacles. In this paper, we report on experiences during an industrial project on building user interfaces for database access to a business enterprise information system for professionals in the field. We discuss our systematic analysis of standards and conventions for design of user interfaces for various mobile platforms, as well as scaling methods operational on different physical screen sizes. The interoperability of different systems, including HTML5, Java and .NET is also within the focus of this work.